PrintTourist Hotline 1188 in Latvia
The State Tourism Development Agency has set up an official tourist information hotline 1188 for heightening convenience and comfort while in Latvia, offering support, advice and trouble-shooting 24h in the English, German, Russian and Latvian languages.
Tourist Hotline 1188 offers:
• Informative support in emergency situations (for example, theft, scams, cheating cases, consular matters, medical assistance, highway mishaps);
• Complaints and suggestions;
• Information on transportation (routes, times, fare prices, methods of payment, trains, buses, taxi cabs, air travel, public transportation, e-talons, etc.);
• Assistance in locating something by map;
• Translation help in problem situations (in Latvian, Russian, English and German);
• Direct phone connections;
• Events calendar (movies, concerts, opera, exhibitions, sports, etc.);
• Q&A on businesses and services, contacts;
• Basic tourist information via text message;
• Ticket reservation; direct lines to box offices;
• Fuller information via text message or “Wap Push” (movie schedule, brief instructions, guides, links to Websites, etc.).
Tourist Hotline 1188 provisions:
• This service is accessible to all phone network clients/subscribers in Latvian territory and non-resident subscribers, by calling: 1188;
• Outside Latvia, the service can be accessed by phoning: 371 6700 1188;
• Available 24 hours a day;
• Offered in Latvian, Russian, English and German;
• Toll per call set according to each phone company’s fees;
• Mobile phone guest subscribers, entering Latvia, will receive informative message about service;
• Tourists can also send an e-mail: hotline@latviatourism.lv, informing about Latvia trip, submit complaints or suggestions.
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